Vinted Members Share Anger Regarding Sizing Modifications
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its sizing categories for women's and children's garments without notifying every member regarding the update.
Online Platforms Reaction
Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
Vinted explained the new system was more in line with other platforms.
They have suggested members to check their listings and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods following member complaints.
